Privacy Policy

Effective Date: September 8, 2026

At Vivanta Groups, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website, vivantagroups.com.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

• Contact us through our website.
• Submit an enquiry or request for information.
• Fill out a contact or enquiry form.
• Request our products or services.
• Subscribe to communications from us.
• Communicate with us by email, telephone, WhatsApp, or other channels.

The information you provide may include your:

• Name
• Email address
• Phone number
• Company or organization name
• Location
• Details included in your enquiry or message
• Any other information you voluntarily choose to provide

You may browse our website without directly providing personal information.

2. Automatically Collected Information

When you visit our website, certain non-personal information may be collected automatically by our website or hosting systems.

This may include:

• Internet Protocol (IP) address
• Browser type and version
• Device type
• Operating system
• Date and time of your visit
• Pages visited
• Referring website or webpage
• General website usage and interaction information

This information is primarily used to understand website traffic, improve website performance, maintain security, and provide a better user experience.

3. Cookies

Our website may use cookies and similar technologies to improve functionality and understand how visitors use our website.

Cookies are small data files stored on your device by your browser. They may help us:

• Remember preferences.
• Improve website functionality.
• Understand website traffic and usage.
• Improve the overall user experience.
• Maintain website security and performance.

You can configure your browser to notify you before accepting cookies or to refuse cookies. Disabling certain cookies may affect some website functionality.

4. How We Use Your Information

Information provided by you may be used for legitimate business purposes, including:

• Responding to your enquiries and requests.
• Providing information about our products and services.
• Communicating with you regarding your enquiry.
• Providing customer support.
• Improving our website, products, and services.
• Managing business relationships.
• Preventing fraud, misuse, or unauthorized activity.
• Complying with applicable legal and regulatory requirements.

We will use personal information only for appropriate and legitimate purposes.

5. Communications and Marketing

If you voluntarily provide your contact details, we may contact you regarding your enquiry, our services, relevant updates, or promotional information, where permitted by applicable law.

You may request that we stop sending promotional communications at any time by contacting us using the details provided below.

6. Sharing of Personal Information

Vivanta Groups does not sell or rent your personal information.

We may disclose information where reasonably necessary to:

• Provide services or respond to your requests.
• Work with service providers who assist us with website hosting, technology, communication, or business operations.
• Comply with applicable laws, regulations, legal proceedings, or lawful requests.
• Protect the rights, property, safety, and security of Vivanta Groups, our users, or others.
• Detect or prevent fraud, security issues, or other unlawful activities.

Where third-party service providers process information on our behalf, we expect them to handle such information appropriately and securely.

7. Links to Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

Once you leave vivantagroups.com, this Privacy Policy may no longer apply. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any external website before providing personal information.

8. Email and Other Communications

If you contact us by email, telephone, WhatsApp, or another communication channel, we may retain the information you provide so that we can respond to your request and maintain appropriate business records.

Please avoid sending sensitive or unnecessary personal information through ordinary email or other communication channels.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, providing services, maintaining business records, resolving disputes, and complying with legal obligations.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

11. Your Privacy Choices

Depending on applicable law, you may have the right to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of certain personal information.
• Withdraw consent where processing is based on consent.
• Opt out of promotional communications.
• Ask questions about how your information is being used.

To make a privacy-related request, please contact us using the details below.

12. Children’s Privacy

Our website is not intentionally designed to collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, or applicable laws.

Any updated version will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

Vivanta Groups
Location: Bengaluru, Karnataka, India
Phone: +91 99808 65387
Email: info@vivantagroups.com
Website: vivantagroups.com

We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.

15. Consent

By using our website and voluntarily providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law. 

That communicates :
When you voluntarily send us electronic mail / fillup the form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to Call, SMS, Email or WhatsApp about our products and offers, even if your number has DND activated on it.